Shipping policy

Shipping Policy for Ashaunte Starks

Welcome to Ashaunte Starks. Our goal is to process, pack, and ship your orders smoothly while keeping you updated throughout the delivery process.

1. Order Processing Time
Once your payment is confirmed, we begin preparing your order within 1–3 business days. Processing times may extend during holidays, launch events, sales, or high-demand periods. You will receive a confirmation when your order is received and another update when it leaves our facility.

2. Shipping Locations
We ship to many domestic and international locations. Available shipping options, fees, and delivery estimates are displayed at checkout based on your shipping address.

3. Delivery Estimates
Delivery dates are estimated and not guaranteed. Actual arrival time may be affected by customs clearance, local carrier performance, address accuracy, weather conditions, or peak shopping seasons.

4. Shipment Tracking
When your order is shipped, you will receive a notification containing tracking details. You can use this information to follow your package’s progress through the carrier’s official tracking service.

5. Address Verification
Please enter your shipping address carefully during checkout. If you need to correct or update your address after purchase, contact us immediately at eulark9366@hotmail.com. Address changes may not be possible once the order has been dispatched.

6. Customs and Import Fees
Any customs duties, import taxes, clearance fees, or local charges are the customer’s responsibility. These costs are separate from the product price and shipping fee and may be applied by your local authorities.

7. Undeliverable or Returned Packages
If a package cannot be delivered due to an incomplete address, missing recipient, or delivery refusal, it may be returned to us. In these cases, additional reshipment fees may apply before the order can be resent.

8. Damaged or Missing Items
If your order arrives damaged, or if items are missing from the package, please contact us within a reasonable time after delivery with photos and your order details. We will review your claim and assist where appropriate.

For shipping questions, contact us at eulark9366@hotmail.com.